A. Try searching the Finder using keywords you know you've bid on -- such as your Band's name or city.  If you want to see your listing in action, try stringing a whole bunch of them together.  If you've received an email that says all your keywords were approved, your listing is definitely in there.

If your listing is waaaay too far back in the search results, you may want to adjust some of the keyword bids on your band. We've easily got hundreds of bands listed under each and every keyword, so you'll at least want to change your bid to 0.02 or more to crawl closer to the front pages.

For more information on keywords and bidding, you might want to read this, these, or even this.


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Q. How Do I Check My Stats?

A. Your stats are available via your Band Finder management area.  Click on the "Your Account Stats" link in the top menu to have a look at your traffic.

Your stats will show you:

1) The date and the "single term" -- this is the actual keyword your account was deducted for (this is also considered the keyword that "found" you, so to speak, or the keyword you should focus on first in your bidding effort).
2) The entire search string (also useful info here)
3) URL the fan was sent to when they clicked (useful if you have several bands in your account)
4) The number of clicks for that specific keyword, search phrase, and URL
5) The total funds spent on those clicks


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Q. How Do I Add Money To My Account?

A. To add money to your account and increase your search funds, click on the "Add Finder Fund$" link at the top menu.

You can add real money using your credit or debit card, PayPal account, or E-Gold account. All billing is handled securely by trusted secure 3rd-party merchant processors (2checkout.com, PayPal.Com, E-Gold.Com). Type in the amount you want to deposit (minimum 5.00 for credit and debit card orders, $2.00 minimum on PayPal orders) and press "Go". You will be taken to our processor for secure checkout and returned to your Band Finder account following completion of your payment. Your account balance will immediately reflect your new balance.

Even bands in the same genre are different.  In fact, even bands and artists that all claim to sound like the same artist are usually vastly different.  Searching for bands this way is like going to a dating site and searching for "girls" and "boys".

Credits and cash are evenly exchanged at a penny per credit, so $2.00 real money is $2.00 in your account.  Also, please note that when you are depositing money into your account, you are essentially buying credits.  All deposits are considered final.  There are no refunds on deposits.  Exceptions to this rule may include typographical errors, computer glitches, and form omission (like typing in $100 instead of $1.00, for instance, which of course we wouldn't be ridiculous enough to not give back to you -- we pride ourselves on being fairly sensible people).

Once you deposit money into your account, your card is not charged again until you go back to deposit more funds yourself.  All deposits are added on a case by case basis and must be manually added by you in the Band Finder management area.


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Q. How Do I Change My Keyword Bids?
A. To change your keyword bids, simply click on your "Keyword Manager" link, type in the number of keywords you wish to edit at once in the "Edit Listings" box, and click the "Go" button.

A list of your keywords will appear on the next page, each with checkboxes next to the keyword.  On this page, you can see the keyword, your current ranking for that keyword, the recommended bid to bring that keyword to the first position in the search results, and the information for that keyword.

To change your keyword bid, check the box to the left of each listing you wish to update, scroll down to the bottom of the list and click "Edit Checked Listings".  You will be taken to a form to edit each keyword, one keyword at a time.  In the second box, where you see "Bid ($):", adjust the current value to a new one and press the "Save Changes" button at the bottom.  Make sure your bid is in the same format (0.01 is one cents, 1.00 is one dollar).

Note that your "Edit Keywords" screen will show you both the current position of the selected keyword, as well as the bid required to bring that keyword to the number one spot. Bidding on keywords is really it's own art form -- try reading a few of our tutorials to get a better feel for how to bid on your keywords if needed.

Updated bids do not need to go through editorial approval.


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Q. How Do I Add New Keywords?
A. You can add keywords using your "Keyword Manager" or several other tools in your Band Finder management area.

Read this section for more information on how to add keywords.

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Q. How Do I Edit or Delete a Keyword (or Keywords) In My Account?

A. To delete a keyword or set of keywords, go to your "Keyword Manager", select the "Edit Listings" option and number of keywords you wish to view per page. Click on the checkboxes next to each keyword you wish to delete. Once you've selected the keywords you want to delete, scroll to the bottom of the page and click the "Delete Selected Keywords" button. Keywords are deleted IMMEDIATELY with NO prompt. Be sure to double check your keywords before you continue. However, if you accidentally delete a keyword, you may simply add it again with your "Keyword Manager".

The edit a keyword, click the checkboxes next to the keywords you want to edit and select the "Edit Checked Keywords" option at the bottom of the page. You will be shown your first keyword selected. To edit this keyword, simply change the information you need (including bid, if necessary) and press "Save Changes". You will then be able to edit the next keyword you selected, and so on.

Any changes you make to the keyword's title, URL, or description will be have to be approved by our content management department before the keyword goes live again in the Finder.


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